- Telephone:
- 0121 4556677 | 0121 4556677
Customer reviews of L Foster Autos Ltd
At L Foster Autos Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Excellent customer service, highly recommend
By Pauline P on 05 January 2020 | Purchase not verified
I purchased a vehicle today and would like to say what an absolute fantastic experience I had. Such excellent customer service and the staff made us very welcome. No pressure selling at all left to look around car, very helpful, kind and friendly. I would highly recommend them to anyone. The car I brought was as advertised and I am very pleased with my purchase. They also make a very good cuppa. Thank you
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5
Nice, bordering impressive... RECOMMEND
By Neil M on 26 November 2019 | Purchase not verified
Refreshing to meet a young man/garage with an understanding of business..as I arrived 1/2 late for a 9am meeting (Not used to Birmingham Traffic) was welcomed with “would you like a drink Neil, Tea Coffee or water?”.. Nice one Leonard, I appreciated that after a long drive.....The showroom was impeccably designed and decked out, very clean and tidy, impressive even.... I then went to the loo which I can only describe as 5star, so tidy and nice smelling!! I bought a M5 BMW from LF,the car was exactly as described, I was offered a fair trade in for the vehicle I arrived in (R32).... he even reduced by a further £20 when he noted the golf had a chunk of fuel still in it. Now,I have only done 200 miles in the car but at present I am over the moon with the experience. I hope you do very well on the R32 LF, it’s a gooden. Neil.46 year old Business owner. Somerset. If you are wondering why I travelled so far to buy a Car, I was going to see my Mum. First ever review for a garage.
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5
Why can’t main dealers be like this?
By Kenneth S on 16 October 2019 | Purchase not verified
Great experience. Viewed an Alfa Mito for my son when down on business from Glasgow. I was given the keys and told me to look round the car with no pressure. The car was absolutely immaculate and presented to a really high standard. Phoned back a couple of days later and bought the car. Took the train down and was picked up from New Street station and taken to the showroom. Driven the car back and it drives as good as it looks. Main dealers could take a lesson from here. Been to 2 Merc dealers here in Glasgow looking for a new company car, one I was completely ignored despite loads of sales people and the other I was subjected to the full ‘double glazing’ sales experience. Couldn’t be more different. Would happily recommend L Foster and proves that good honest car buying is possible from the right people. Ken.
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5
You guys got my 5stars!!!
By Ayo A on 02 August 2019 | Purchase not verified
Amazing guys, am enjoying the car I bought @Lfoster. You guys got my 5stars . Best wishes.
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5
First class dealer
By Jane W on 27 May 2019 | Purchase not verified
Brought my mini from here great dealership friendly and none pushy would definitely recommend fosters to anyone looking for a quality motor .i will be going back there if ever I change my car great place
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5
Excellent experience
By Liam M on 01 March 2019 | Purchase not verified
Impeccable service. All the cars in the showroom looked of a high standard, and you could tell that they have pride in the cars they sell. I was travelling from a distance so I was picked up from the train station so I could drive it home. The car has been a very welcome asset and I would definitely use/recommend them.
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5
Walked in to look then drove out in a new car!!
By Mark P on 03 February 2019 | Purchase not verified
I decided on Friday night that I fancied an Audi A5, I set my search to national to see what was about and found a gem, only 20 miles from home at L.Foster Auto's. We went over on Saturday morning and were greeted warmly, dealt with brilliantly and ended with a fair deal. Nothing seemed too much for they guys here and made me, my wife and my daughter feel extremely welcome. Leonard dealt with us and I have to say - I have been in the motor trade for 28 years and people like him are few and far between. He interacted with all three of us - This is vital in my view as whilst I am paying the bill it was a family decision. A tru asset to the business. Thank you all.
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5
Surprisingly very poor service
By Emily E on 20 January 2019 | Purchase not verified
I am hoping I will be able to change my review in the near future if the things which are wrong with our car are sorted out. However, at the moment, my experience of this garage is very poor. We bought a car (a part-exchange vehicle which the garage had taken on) at the beginning of January 2019. The condition of the interior was described as "good". However, the side of a seat was literally smashed in, the arm rest on the driver's side floppy and laying on the floor, key fob not working, central locking working using the key but doesn't work on one of the sliding doors (which we have to lock and unlock manually, which is a worry if we have an accident) and the parking sensors not working at all. None of these things were listed in the advertisement. Unfortunately at the moment it seems we will have to return the car for a full refund as we can't seem to get these issues sorted. We had the car delivered to us as we live a long distance away from the garage.
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5
First Class Service, Highly Reccommended.
By Kev H on 08 May 2018 | Purchase not verified
I purchased my Mercedes E250 CDI Sport back in January and i have to say i was very impressed with the service. Arranged everything over the phone, all questions / concerns answered then drove down to collect the car over 400miles away! At this point there are always nerves about whether the car was going to live up to the advert / pictures in the flesh but if anything it was in even better condition. I was made to feel very welcome and the whole experience was very pleasant and professional. No hard sell involved at any point and very genuine people. All of the cars are detailed to an Excellent standard. I had 1 issue with the car during the initial warranty period which they would have fixed straight away had i lived closer but we came to an agreement over the phone and i got it sorted. Overall a breath of fresh air regarding my previous experiences with traders and when i look for my next car i wouldnt hesitate to buy again from here. Thanks again to Leonard and co.
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5
Honnest dealer
By Jason C on 15 January 2018 | Purchase not verified
I bought a discovery 3 the engine failed in the standard 3 month warenty it was collected from devon and a replacement engine fitted A very genuine car dealer who are true to there word