Customer reviews of L Foster Autos Ltd

By Tom K on 22 September 2018 | Verified purchase

I called up short notice to view a car, they were very accomodating in letting me both view and drive the car I now own. Very friendly from the first time I called up to the day I drove away! You can tell instantly it is a family run business, it has a warm welcoming feeling to what can be a stressful process, I honestly cannot reccoment the team here enough! Thank you guys for everything you have done for me through this process, I am over the moon with my new car!

Reply from L Foster Autos Ltd on 24/09/18

Thanks for your kind words Tom. It was pleasure to meet you and we really appreciate your business. Please keep in touch and let us know how you get on with the modifications you are planning. All the best from everyone at L Foster Autos.

By Sott H on 23 July 2018 | Verified purchase

I don’t usually leave reviews, but in this case I felt I needed too as the experience was first class!. I could not find a fault in my buying experience from L Fosters Autos, right from placing my order to taking delivery of my new car. I have been searching for a car for a while, but when going to dealerships or garages the cars have not quite been what they described and salespeople did not seemed bothered. This was definitely not the case at L Fosters autos. The car was immaculate inside and out, and the sales team kept me up to date all the way through the process. I will definitely purchase from L Fosters again as the whole experience was painless. Thanks again for all your help, A very satisfied customer!

By CHRIS M on 01 June 2018 | Verified purchase

I purchased a car from L Foster's and the guys were very helpful throughout the buying process, and the car was exactly as described. A couple of minor issues I found before purchase were checked and rectified, and the car was MOT'd and serviced before I took delivery. Unfortunately, after a few weeks of ownership, I found a few issues with the car. These were issues that the dealer couldn't have known about and they were were very intermittent, so tricky to diagnose and replicate. I took the car back in to the dealer, and they got them sorted, even though they took significant time and effort to diagnose and fully fix. They went above and beyond my expectations of service from a used car dealer, and I have no hesitation in recommending them. I would definitely buy from them again.

By Mike J on 04 April 2018 | Verified purchase

Very professional team at the dealership friendly and answered all the questions will definitely send anyone looking to buy a car to l foster autos

Reply from L Foster Autos Ltd on 04/04/18

Thank you Mike it was great to meet you, I hope you enjoy your Audi A8 w12 it really is an awesome car. Thank you again for your business hopefully we see you soon for another vehicle

By Aisha R on 12 March 2018 | Verified purchase

I recently purchased a Mercedes ML350 from L Foster Autos. Although there were several similar cars on auto trader I decided to visit the showroom following all the excellent reviews online. I'm so glad I did as it turned out to be a great and reassuring experience overall. They were friendly, very helpful and put me at ease. The car itself was immaculate & exactly as stated in the advert. I never felt pressured at all or given the hard sell. All my questions were answered and the car was actually price matched for a similar one I had seen privately advertised in Sheffield. However, the benefits of buying from L Foster Autos vs private were numerous including 3 months warranty included for peace of mind as well as an MOT which was carried out just before I took ownership & Merc FSH. The car was throughly cleaned & valeted. On the day I was due to collect the car they even delivered it to my house. They also gave me a courtesy call a month later. Would not hesitate to recommend!

Reply from L Foster Autos Ltd on 13/03/18

Hi Aisha Thank you for your glowing review, Glad you was happy with your car and service received look forward to dealing with you again in the future.

By John B on 05 February 2018 | Verified purchase

A dealer in a million the service was great and nothing was too much trouble and I wish other dealers were the same,car was delivered and was like new,highly recommended.thanks to all the guys.

Reply from L Foster Autos Ltd on 08/02/18

Hi John Thank you for your kind words glad you was happy with your car, look forward to doing business in the future.

By ROBERT B on 23 December 2017 | Verified purchase

In all my years of buying cars from dealers, I have never had an experience quite like it. The customer service is something else. I took a train to pick up my car. I was picked up from the station, tea and coffee at the ready while we were doing the paperwork. Great family banter going on in the office. All the vehicles were carefully selected and immaculate. My X5 needed a park sensor which wasn't working and it was in the post next day. I will travel the 80+ miles from the Cotswolds to get my next car from them.

Reply from L Foster Autos Ltd on 28/12/17

Hi Rob Merry Christmas to you and the family thank you for your 5* review and we are glad you are happy with your car, Look forward to doing business in the future.

By Jim Ruth G on 30 November 2017 | Verified purchase

We bought a Porsche Boxster from this garage which had very low miles and was in lovely condition for its age (2002 model) Advertised as being in pristine condition (which it was) When we decided to buy it was noticed by the garage that the hood rear window needed to be restitched and they agreed to get this done and deliver to us which was done. However, the following day the engine management light came on which was analysed and found to be an electronic switch that had never before caused problems I returned the car was given a courtesy vehicle and it was sorted completely under warranty

Reply from L Foster Autos Ltd on 01/12/17

Hi Jim & Ruth thank you for your kind words and the new roof looks great on the car, We look forward to dealing with you again in the future.

By Laurence R on 22 October 2017 | Verified purchase

Great customer service, good pre sale information,I liked the atmosphere around the place and no pressure to buy

Reply from L Foster Autos Ltd on 30/11/17

Hi Laurence Thanks For your 5* review

By MARK C on 16 September 2017 | Verified purchase

Great valet on my car before I bought it, great lads to talk to offered drinks , they are wonderful to go to and do business with, my car is awesome thank you lads